Shop Policies

General Information:

Please remember, every clay and resin item in my shop is handmade start to finish and as such minor imperfections are unavoidable.

All polymer clay earrings are made of high quality Sculpey premo, souffle, Cernit and Fimo brands. Polymer clay is quite durable when baked right however there are still chances of them breaking if overly bent, depending on the thickness of the clay. Please take extra care and treat them as you would any other delicate jewelry.

Please note that there may be slight variations in colors. I try my best to capture accurate images but at times due to computer settings, light etc., colors may seem slightly different than the actual product.

Processing Time:

All items will be processed and shipped within 3- 5 business days. An email confirmation will be sent when your order is on the way.

Returns and exchange:

All items will be carefully wrapped and packaged, but if an item is damaged during transit, please contact me within 5 days of receiving and I will be more than happy to replace the item without any additional cost.

I offer no refund or exchanges on custom orders as they are uniquely made to order, unless they arrive damaged in transit.

Shipping Policies:

I currently only ship to USA, Australia, UK and within Canada. All prices are in CAD.

Please choose appropriate shipping option (with or without tracking) during checkout. Please note that COVID restrictions might affect shipping timelines.

CANADA & USA

NO TRACKING – 8- 10 business days

WITH TRACKING- Up to 5 business days

AUSTRALIA & UK

$20 NO TRACKING- Up to 20 business days

Please contact me if you are looking to include tracking.